Refund Policy

This policy explains when you can get your money back for a JobGlance Pro subscription and how to ask for it. It applies to every Pro payment, whichever payment method you used. JobGlance is operated by Ariya Sontrapornpol, an individual trading as JobGlance ("we", "us").

1. Our Approach

Pro is billed in advance and switches on as soon as your payment is confirmed. For that reason, payments are non-refundable, except where the law requires otherwise or as described below.

2. Requests Within 14 Days

• How it works: If you ask for a refund within 14 days of a payment, whether it is your first payment or a renewal, we review your request individually. We may approve a full or partial refund, or decline it. Asking within 14 days does not guarantee a refund.
• What we consider: For example, whether you have used Pro features since the payment, whether a renewal caught you by surprise, and whether something on our side stopped JobGlance from working for you.
• After a refund: Your subscription is cancelled and your account moves back to the Free plan straight away. Your account, resume and saved jobs stay as they are.

3. Mistakes Are Always Refunded

Whatever the date, if you were charged twice, charged after you cancelled, or charged for a plan you didn't choose, tell us and we will refund the wrong charge.

4. After 14 Days

After 14 days, payments are not refunded, including for a partly used billing period, except for the mistakes above or where the law requires it. If something went wrong, email us anyway and tell us what happened.

5. How to Request a Refund

Email jom@jobglance.app from the email address on your JobGlance account, and tell us which payment you would like refunded.

Refunds go back to the payment method you used. Once a refund has been issued, your bank or payment provider usually takes 5–10 business days to show it.

6. Cancelling Is Not the Same as a Refund

You can cancel at any time from Account → Manage Subscription. Cancelling stops future charges and you keep Pro until the end of the period you have paid for, but it does not refund anything on its own. If you want your money back as well, request a refund as described above.

7. Your Legal Rights

Nothing in this policy limits any rights you have under the consumer protection laws of your country. Where those laws give you more than this policy does, they apply.

8. Changes to This Policy

We may update this Refund Policy from time to time. The "Last updated" date at the top will always show the most recent version, and a change never reduces the refund rights you had for a payment you already made.

9. Contact

Questions about a payment or a refund? Email us at jom@jobglance.app. You can also read our Terms of Service and Privacy Policy.